Risk & Analytics

Collections Manager - New Delhi

Delhi, Delhi
Work Type: Full Time
About Credit Saison India

Established in 2019, CS India is one of the country’s fastest growing Non-Bank Financial Company (NBFC) lenders, with verticals in wholesale, direct lending and tech-enabled partnerships with Non-Bank Financial Companies (NBFCs) and fintechs. Its tech-enabled model coupled with underwriting capability facilitates lending at scale, meeting India’s huge gap for credit, especially with underserved and under penetrated segments of the population.
Credit Saison India is committed to growing as a lender and evolving its offerings in India for the long-term for MSMEs, households, individuals and more. CS India is registered with the Reserve Bank of India (RBI) and has an AAA rating from CRISIL (a subsidiary of S&P Global) and CARE Ratings.
Currently, CS India has a branch network of 45 physical offices, 1.2 million active loans, an AUM of over US$1.5B and an employee base of about 1,000 people.
Credit Saison India (CS India) is part of Saison International, a global financial company with a mission to bring people, partners and technology together, creating resilient and innovative financial solutions for positive impact.
Across its business arms of lending and corporate venture capital, Saison International is committed to being a transformative partner in creating opportunities and enabling the dreams of people.
Based in Singapore, over 1,000 employees work across Saison’s global operations spanning Singapore, India, Indonesia, Thailand, Vietnam, Mexico, Brazil.
Saison International is the international headquarters (IHQ) of Credit Saison Company Limited, founded in 1951 and one of Japan’s largest lending conglomerates with over 70 years of history and listed on the Tokyo Stock Exchange. The Company has evolved from a credit-card issuer to a diversified financial services provider across payments, leasing, finance, real estate and entertainment. 


Role: Manager Collections

Experience: 2 – 6 Years

Job Responsibilities:
● Responsible for managing the collections process for the allocated pool.
● Ensure field collection visits to customers for achieving resolution of allocated
accounts.
● Responsible for achieving monthly targets.
● Ensure that monthly bucket wise resolution targets are achieved.
● Ensure maximum recoveries by collaborating with other teams including legal/central
collections.
● Achieve target collections of charges and late payment penalties from customers.
● To maintain data for administrative work related to collection such as updating
delinquent account history, providing and maintaining MIS report, reviewing collection
feedback regularly.
● Ensure Collection Process and Legal guidelines are adhered to and Collections Code of
Conduct is followed.

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