AVP - Collections (Secured Loans)

1. AVP – Collections - Secured Loans

About Credit Saison:

Established in 2019, CS India is one of the country’s fastest growing Non-Bank Financial Company (NBFC) lenders, with verticals in wholesale, direct lending and tech-enabled partnerships with Non-Bank Financial Companies (NBFCs) and fintechs. Its tech-enabled model coupled with underwriting capability facilitates lending at scale, meeting India’s huge gap for credit, especially with underserved and under penetrated segments of the population.

Credit Saison India is committed to growing as a lender and evolving its offerings in India for the long-term for MSMEs, households, individuals and more. CS India is registered with the Reserve Bank of India (RBI) and has an AAA rating from CRISIL (a subsidiary of S&P Global) and CARE Ratings. Currently, CS India has a branch network of 45 physical offices, 1.2 million active loans, an AUM of over US$1.5B and an employee base of about 1,000 people.

Credit Saison India (CS India) is part of Saison International, a global financial company with a mission to bring people, partners and technology together, creating resilient and innovative financial solutions for positive impact. Across its business arms of lending and corporate venture capital, Saison International is committed to being a transformative partner in creating opportunities and enabling the dreams of people. Based in Singapore, over 1,000 employees work across Saison’s global operations spanning Singapore, India, Indonesia, Thailand, Vietnam, Mexico, Brazil.

Saison International is the international headquarters (IHQ) of Credit Saison Company Limited, founded in 1951 and one of Japan’s largest lending conglomerates with over 70 years of history and listed on the Tokyo Stock Exchange. The Company has evolved from a credit-card issuer to a diversified financial services provider across payments, leasing, finance, real estate and entertainment.

More about us on https://www.creditsaison.in

Job Description:

1) Execution of Collection Strategies, conduct regular reviews and drive team to achieve targeted numbers.

2) Lead and manage teams, provide guidance and ensure collaboration between cross functional teams.

3) Work Closely with Sales, Credit, Operations and Legal teams to resolve issues.

4) Ensure adherence to Collections Process and Regulatory Compliance norms.

5) Ensure usage of technology to identify risk segments and prioritize collections efforts.

6) Monitor and track portfolio performance parameters and provide insights through MIS reports.

7) Ensuring that team maintains a professional and empathetic approach towards customer and uphold company’s brand image.

Eligibility Criteria

• Qualification : graduation/ post-graduation in any field 

• 10+ Years of experience in Collections out of which 3+ years in Regional or above role handling Secured Business.

• Proven track of managing Regional portfolios.

• Exceptionally high motivational levels and needs to be a self-starter - Strong relationship management skills 

• Excellent Channel Management Skills , Tech orientation and digital capability

Skills Required:

• Understanding of High value Secured products.

• Excellent Communications and Presentation skills.

• Negotiation and Conflict Management skills.

• Team management.

• Experience of working in technology-driven system with strong analytical skills.

• Excellent understanding of Legal remedies to improve Collection efficiencies including SARFAESI.