Assistant Manager - People Operations

Established in 2019, CS India is one of the country’s fastest growing Non-Bank Financial Company (NBFC) lenders, with verticals in wholesale, direct lending and tech-enabled partnerships with Non-Bank Financial Companies (NBFCs) and fintechs. Its tech-enabled model coupled with underwriting capability facilitates lending at scale, meeting India’s huge gap for credit, especially with underserved and under penetrated segments of the population. 

Credit Saison India is committed to growing as a lender and evolving its offerings in India for the long-term for MSMEs, households, individuals and more. CS India is registered with the Reserve Bank of India (RBI) and has an AAA rating from CRISIL (a subsidiary of S&P Global) and CARE Ratings.  

Currently, CS India has a branch network of 45 physical offices, 1.2 million active loans, an AUM of over US$1.5B and an employee base of about 1,000 people.

Credit Saison India (CS India) is part of Saison International, a global financial company with a mission to bring people, partners and technology together, creating resilient and innovative financial solutions for positive impact.

Across its business arms of lending and corporate venture capital, Saison International is committed to being a transformative partner in creating opportunities and enabling the dreams of people.

Based in Singapore, over 1,000 employees work across Saison’s global operations spanning Singapore, India, Indonesia, Thailand, Vietnam, Mexico, Brazil. 

Saison International is the international headquarters (IHQ) of Credit Saison Company Limited, founded in 1951 and one of Japan’s largest lending conglomerates with over 70 years of history and listed on the Tokyo Stock Exchange. The Company has evolved from a credit-card issuer to a diversified financial services provider across payments, leasing, finance, real estate and entertainment.

More about us : https://creditsaison.in/

1. Employee Onboarding & Offboarding:
   • Manage end-to-end employee onboarding and offboarding processes for Fixed Term Contract employees
   • Prepare and process new hire documentation, contracts, and induction materials.
   • Coordinate with IT, facilities, and other departments for the setup of new employees.
   • Ensure a smooth exit process, retrieving company property, and processing final settlements.
2. Employee Records Management:
   • Maintain and update employee records in system as well as HR records
   • Ensure all employee information is accurately recorded and kept confidential.
   • Prepare and file HR-related documentation, including contracts, performance reviews, and promotions.
3. HR Compliance & Reporting:
   • Assist in ensuring HR operations comply with relevant labor laws and regulations.
   • Prepare regular HR reports (headcount, turnover, leave balance, etc.) for management.
   • Support audits and ensure that HR records and processes are in compliance with internal policies and legal requirements.
4. Payroll & Benefits Administration:
   • Support the payroll department in ensuring timely and accurate processing of employee salaries and benefits.
   • Help with tracking attendance, leaves,ensuring payroll accuracy.
   • Assist employees with inquiries related to payroll and benefits.
5. HR Process Improvement:
   • Identify areas for improvement in HR operations and assist in streamlining processes.
   • Implement best practices to enhance the overall efficiency of the HR department.
   • Work closely with the HR Manager to implement new HR initiatives or tools.
6. Miscellaneous HR Support:
   • Support the HR team in day-to-day administrative tasks

• Experience:  4 to 5  years of experience in HR operations or a similar administrative role within an HR department.
• Skills:
  • Strong organizational skills and attention to detail.
  • Good understanding of HR policies, procedures
  • Strong verbal and written communication skills.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Problem-solving skills and ability to work effectively in a fast-paced environment.

• Attention to Detail: Ensuring that all HR documentation, records, and processes are accurate and up to date.
• Communication Skills: Clear and professional communication with employees at all levels of the organization.
• Time Management: Efficiently managing multiple tasks and deadlines while maintaining quality and accuracy.
• Team Collaboration: Working well with cross-functional teams and contributing to a positive team environment.