Responsibilities
Drive and Own the BAU processes with partner and internal teams to ensure seamless
and compliant workflow.
Stakeholder Management: Build and maintain relationships with internal and external
stakeholders, including business partners. Key point of contact between the partners ,
cross-functional stakeholders, and company leadership with a responsibility to drive
collaboration between all parties involved to prioritize, schedule, and deliver on time and
ensure flawless execution of the project.
Compliance and Governance: Ensure Compliance with regulatory requirements, industry
standards and internal policies and policies relating to co- lending business . Own and
execute the Digital Lending guidelines with the partners.
Program Operations: Oversee day to day program operations including disbursement,
Repayment , Settlements to ensure timely and efficient delivery to the partners.
Ensure smooth monthly reconciliation of all partners by bridging the gap between partner
operations and internal stakeholders.
Manage multiple partners, maintain open pointers and follow up on open threads, and
ensure timelines are met on reported issues and requirements.
Core skills:
Sound understanding of different LMS construct with the ability to define the process with
partners.
Excellent verbal, written, presentation and interpersonal communication skills.
Command on tracking methodologies.
Highly driven individual with an execution focus and a strong sense of urgency.